
What is AIOps—A Systematic Introduction to Intelligent Operations
Today, with the widespread adoption of microservices, hybrid clouds, and containerized deployments, IT systems have become exceptionally complex. When thousands of alert messages flood in, traditional operations models struggle. AIOps (Artificial Intelligence for IT Operations), an AI-driven transformation, is emerging as the “lifeline” for IT operations management. This article combines key insights from IBM, ServiceNow, GitHub, and Red Hat to provide a comprehensive overview of AIOps.